When you meet a business owner for the first time, the first 30 seconds decide everything. A good greeting and introduction makes the client feel comfortable. A bad one makes them lose interest.
In this lesson, you will learn how to:
In English, we use different greetings depending on the time of day:
| Time | Greeting | Pronunciation |
|---|---|---|
| Morning (before 12 PM) | Good morning | gud MOR-ning |
| Afternoon (12 PM โ 5 PM) | Good afternoon | gud af-ter-NOON |
| Evening (after 5 PM) | Good evening | gud EEV-ning |
| Any time (friendly) | Hello / Hi | heh-LOH / hai |
Many Hindi speakers say "Good morning, sir" very fast, like one word: "gudmorningsir". Instead, say it clearly with small pauses: "Good... morning... sir." Slow and clear sounds more confident than fast and unclear.
โ "Good night" is NOT a greeting. It means goodbye (only at night).
โ "Myself Altamash" โ this is incorrect. Say "My name is Altamash" or "I am Altamash."
โ "I am from sales side" โ say "I work in sales."
A good self-introduction has 4 parts:
"I help businesses grow online" โ This is much better than "I make websites." It tells the client about the benefit, not just the product.
When you introduce yourself, you use the Simple Present Tense. Let's understand it deeply.
We use Simple Present Tense in 4 situations:
| Situation | Example | Why? |
|---|---|---|
| 1. Facts (things that are always true) | "The sun rises in the east." | This is always true โ it never changes. |
| 2. Habits & Routines (things you do regularly) | "I visit clients every day." | You do this again and again โ it is your routine. |
| 3. Your job / What you do | "I sell digital marketing services." | This is your work โ it describes who you are. |
| 4. Feelings & opinions | "I believe this will help your business." | Your beliefs and feelings use Simple Present. |
I / You / We / They + base verb
He / She / It + verb + s/es
| Subject | Correct โ | Wrong โ |
|---|---|---|
| I | I work in sales. | |
| He | He works in sales. | |
| We | We offer SEO services. | |
| She | She manages the team. |
I / You / We / They + do not (don't) + base verb
He / She / It + does not (doesn't) + base verb
Notice: After "doesn't", the verb goes back to base form โ no -s!
| Correct โ | Wrong โ |
|---|---|
| I don't work on Sundays. | |
| He doesn't sell physical products. | |
| We don't charge for consultation. |
Do + I / you / we / they + base verb?
Does + he / she / it + base verb?
Again: After "does", the verb is base form โ no -s!
| Correct โ | Wrong โ |
|---|---|
| Do you offer SEO services? | |
| Does he work with restaurants? | |
| Do they need a website? |
When you see or hear these words, it is usually Simple Present Tense:
always ยท usually ยท often ยท sometimes ยท rarely ยท never ยท every day ยท every week ยท every month ยท on Mondays ยท in the morning
I always greet the client first.
I usually visit 5 shops every day.
We never charge for the first consultation.
He sometimes asks for a discount.
This grammar topic is covered in English Grammar in Use by Raymond Murphy โ Units 2, 3, and 5. Read Unit 2 (Present Simple โ positive), Unit 3 (Present Simple โ negative & questions), and do the exercises on the right page of each unit.
๐ See the full tense reference: Grammar: Tenses
| # | Word | Type | Pronunciation | Meaning | Synonyms โ | Antonyms โ | Example |
|---|---|---|---|---|---|---|---|
| 1 | Greet | verb | greet | To say hello to someone | welcome, salute | ignore, snub | "Always greet the client first." |
| 2 | Introduce | verb | in-troh-DOOS | To tell someone your name and who you are | present, acquaint | conceal, hide | "Let me introduce myself." |
| 3 | Professional | adjective | proh-FESH-un-ul | Related to work; behaving in a business-like way | formal, skilled, expert | unprofessional, casual, amateur | "His email was very professional." |
| 4 | Client | noun | KLY-unt | A person or business that pays for your services | customer, buyer | seller, vendor | "I have a meeting with a client today." |
| 5 | Service | noun | SUR-vis | Work you do for someone (not a physical product) | solution, offering, assistance | product, goods | "We offer website development services." |
| 6 | Business owner | phrase (noun) | BIZ-nes OH-ner | A person who owns and runs a business | entrepreneur, proprietor | employee, worker | "The business owner wanted a new website." |
| 7 | Digital marketing | phrase (noun) | DIJ-ih-tul MAR-keh-ting | Marketing (advertising) done on the internet | online marketing, internet marketing | traditional marketing, offline marketing | "Digital marketing helps you get more customers online." |
| 8 | Opportunity | noun | op-or-TOO-nih-tee | A good chance to do something or achieve something | chance, prospect, opening | obstacle, disadvantage | "This is a great opportunity for your business." |
| 9 | Discuss | verb | dis-KUSS | To talk about something in detail | talk about, review, go over | ignore, avoid | "Can we discuss your business needs?" |
| 10 | Pleasure | noun | PLEH-zhur | A feeling of happiness; used in polite greetings | delight, joy, happiness | displeasure, pain | "It's a pleasure to meet you." |
๐ All vocabulary is also in the Vocabulary Glossary for revision.
Read this example conversation carefully. Then, try to create your own version.
Situation: You walk into a restaurant. The owner is sitting at the counter. You want to sell him a website and Google Business Profile optimization.
Notice these professional phrases:
It is 3 PM. You are meeting a shop owner. What do you say?
Which is the CORRECT way to introduce yourself?
Choose the correct sentence:
What does "opportunity" mean?
Score: 0 / 0
Say these sentences out loud. Speak slowly. Pause between words. Confident speakers are clear, not fast.
๐ Hear native pronunciation of any word: YouGlish or Forvo
Watch this video to hear professional English greetings and introductions in a business setting:
Recommended Resource:
British Council โ Business English: Starting a Conversation
Watch or listen to the first lesson on professional introductions. Pay attention to how speakers say "hello," introduce themselves, and state their purpose.
Complete these tasks before the next lesson:
If anything in this lesson is unclear, ask me in our chat. I am your personal English coach. There are no bad questions โ only bad silence. Type your doubt and I will explain it simply.